Lela Donelson
  • Female
  • Pearland, TX
  • United States
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It is no use saying, 'We are doing our best.' You have got to succeed in doing what is necessary. - Sir Winston Churchill

Profile Information

How did you hear about this site InHouston?
I found the group on the web.
Corporate trainer
Niche (Services/Products your company provides:)
I am certified to train Achieve Global's Customer Service modules for Call centers and inside sales people. I also do telecom system end user training on site as well as developing and hosting on line training tutorials.
About Me:
I live in Pearland and have lived in the Houston area all my life. I have been in business since 2005. I have been a certified trainer for 12 years and have worked for several training companies before starting my own venture.

Please visit my Linkedin profile: http://www.linkedin.com/in/leladonelson
City, State
Pearland, Texas
Area of Houston
Open Networker?
Servant Leader, Give It First Networker?
Have Attended Live InHouston Netweaving Events (ever):
Perfect Client
Any company with a call center or groups who interact with that company's customers on the telephone or in person.
For the telecom aspect of my business a perfect client would be a telecom company or the HR person in any company.
Target Market(s)
All markets benefit from my training however companies with inside customer contact people benefit most from my customer service training. Telecom companies and companies that occasionally add employees and need a simple, convenient method to train those new employees how to access and use the features of the telephone system.
Urgent Needs and Compelling Desires of Target Market(s)
My target companies are interested in providing good customer service and improving employee job satisfaction. They know well trained employees are more productive.
"Other interests" (Traveling, wine, books, etc...):
Reading, good wine, music, sunny beaches, continuing education to advance my skill level
What does your company do to focus on its purpose?
Continuing education and networking.


Comment Wall (48 comments)

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At 9:33am on August 15, 2011,
Premium Member
Lane Schollenbarger
Thanks for the birthday wishes Lele.
At 4:51pm on August 10, 2011,
Nancy Johnson
Thanks Lela!  Hope to see you soon!!
At 10:41am on August 9, 2011, Carmen Chipera said…
Thank you for the Birthday wishes, Lela! 30 is GREAT so far :)
At 2:08pm on July 26, 2011, Lauren Artista Luna said…
Appreciate the welcome! I will be at the event next week. Look forward to speaking with you then!
At 12:44pm on June 30, 2011,
Nancy Johnson
At 2:54pm on June 29, 2011, Lori Betz said…
At 11:14am on June 27, 2011, Tim Goedeker said…
Lela, thanks much for your kindness.  Regards,
At 9:04am on July 29, 2010, Shirleen Glasin said…
Thank you, Lela!
At 10:36am on November 23, 2009, Judith Drummond said…
Thanks so much!


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