Are you tired of going to your customers with dated technology or limited back-up support? Do you find yourself frustrated by having the skills, but not the technology needed to fix your customers’ problem? We have an answer.

 

Join our team and become an expert in the field. Makino is looking for a machine tool savvy road warrior for our Field Service Technician position based in Houston, TX. The Field Service Technician is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills.

 

Responsibilities include:

  • Installing/training, providing technical knowledge and troubleshooting at the customer’s facility
  • Providing a communication link between the customer and Makino
  • Creating and developing procedural documentation
  • Using and understanding the Customer Support computer system
  • Supporting the Product Specialist on a rotational basis
  • Supporting the Knowledge Products Team as a subject matter expert
  • Occasional participation outside of the team product line

 

Qualified Candidates should have a professional image, be a team player and a self-starter with a strong work ethic, and have:

  • 2 Year Technical degree (Electrical/Automation) and 2 or more years of experience in a related field  is desired, or similar mechanical skills/experience (a co-op, internship or job in a manufacturing environment), and a stable work history
  • Educational knowledge of electronics is a must
  • Must have good electro-mechanical skills (motors, drives, transformers)
  • Knowledge of a specialized field such as machine tool manufacture, installation, operation, maintenance and repair, and/or a broad shop background
  • Technical knowledge and logical troubleshooting across team product line
  • Excellent communication and customer relation skills
  • Rational decision making and problem solving ability
  • Detail oriented with a high degree of accuracy
  • Availability for extensive travel depending on customer needs

 

Makino is a world leader in metal cutting and manufacturing technology. At Makino employees enjoy a stable environment from a company with years of success and growth in the machine tool industry. We offer competitive pay, generous benefits and ongoing training.

 

A company is only as good as its people and Makino’s employees are the best. If you would like to be one of the best and are interested in experiencing job growth in a team environment, please apply now by sending your resume and salary requirements via this link http://bit.ly/oRvrKd.

 

Learn More. Earn More. Employer is EOE/M/F/D/V.

 

Visit www.makino.com to learn more.

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